Welcome to DMSMatrix! By registering as a seller, you agree to comply with these Terms and Conditions. Please read this document carefully before proceeding. These terms govern your use of our services as a seller on our platform, including product listing, order fulfillment, payments, and customer interaction.
2. EligibilityTo become a seller on DMSMatrix, you must:
If you do not meet these requirements, your seller account may be suspended or terminated.
3. Account Registration and SecurityWhen registering as a seller, you agree to provide accurate and up-to-date information. You are responsible for securing your account credentials and must notify us immediately if you suspect any unauthorized use of your account. DMSMatrix is not responsible for any loss due to account misuse.
4. Listing ProductsAs a seller, you are responsible for listing products accurately and in accordance with our product listing policies. The following guidelines apply:
We reserve the right to remove any product listings that violate our policies or applicable laws.
5. Pricing and PaymentYou agree to set fair and competitive prices for your products. DMSMatrix will charge a commission for each sale made through the platform. Payment will be processed as per our Payment Terms, and the funds will be deposited to your account after applicable fees have been deducted.
You are responsible for all taxes related to your sales, including sales tax, VAT, or any other applicable taxes.
6. Order Fulfillment and ShippingAs a seller, you are responsible for fulfilling customer orders in a timely manner. This includes packing, shipping, and providing tracking information. You agree to handle customer inquiries, complaints, and returns according to our customer service policies.
If a product is defective or not as described, you agree to provide a refund or replacement according to our return policy.
7. Seller ObligationsBy registering as a seller, you agree to:
DMSMatrix provides the platform for you to list and sell your products, but we are not responsible for the quality, delivery, or fulfillment of your products. We will not intervene in disputes between sellers and customers unless we deem it necessary to enforce our policies.
9. Fees and ChargesDMSMatrix charges fees for listing and selling products. These fees are detailed in the Seller Dashboard or our Fee Schedule. We may update our fee structure from time to time and will notify you of any changes.
Failure to pay any outstanding fees may result in the suspension or termination of your seller account.
10. Intellectual PropertyYou retain ownership of your product listings, but by listing products on our platform, you grant us a license to display your listings to users. You are responsible for ensuring that your products do not infringe upon the intellectual property rights of others. If you believe another seller is infringing on your intellectual property, please contact us immediately.
11. Dispute ResolutionIn the event of a dispute between you and a customer or another seller, we encourage you to resolve the matter directly. If necessary, DMSMatrix may intervene and assist with the resolution. However, we are not liable for any damages or losses incurred during the dispute resolution process.
Any legal disputes will be governed by the laws of [Your Country] and resolved in the courts of [Location].
12. Termination of AccountDMSMatrix reserves the right to suspend or terminate your seller account if you violate these Terms and Conditions. You may also close your account at any time by contacting us. Upon termination, all outstanding fees must be paid, and any pending orders must be fulfilled.
13. Changes to Terms and ConditionsDMSMatrix reserves the right to modify or update these Terms and Conditions at any time. Any changes will be communicated to you, and your continued use of the platform after such changes constitutes your acceptance of the updated terms.
By registering as a seller, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.